Sachin Jain

Sachin Jain is the Chief Executive Officer of Altruist, bringing deep expertise in building technology-enabled, scalable service delivery models. With 25+ years of experience spanning digital transformation, product innovation, and global business growth across industries including telecom, logistics, hospitality, finance (GST), insurance, and BPO services, he is known for aligning business outcomes with strong execution, resilient controls, and customer-focused operations.

An engineer by training (B.Tech, Bhilai Institute of Technology), Sachin blends hands-on technology leadership with business stewardship. He has extensive experience designing and delivering secure, high-performance platforms across mobile and internet ecosystems: strengthening both customer experience and operational efficiency through automation and structured operating models.

Across his career, Sachin has worked on a range of online and mobile consumer products and services, including roles with Nelco, Contests2win, and Mobile2win. He has led and transformed projects as well as business units across the Middle East, Europe, South East Asia, and Africa, building a strong track record in managing complex, cross-border programs and driving sustainable growth in competitive environments.

At Altruist, Sachin’s mandate in the AI BPM & CX Services vertical is to modernize service delivery through digital and AI-led execution: leveraging capabilities such as AI-powered bots, omnichannel platforms, mobile service delivery systems, and enterprise applications to improve productivity, cost efficiency, and customer outcomes. As a widely regarded problem-solver, he thrives in turnaround and scale-up contexts: partnering with leadership teams to build scalable operating models, optimize delivery frameworks, and embed automation and resilient governance for long-term operational excellence.