- Form collection and health check
- Scanning & Indexing
- Contact Point Verification
- Complaint Management
- Services activation
- Form storage and Retrieval of forms for VTM audits
- Query Resolution
- Insurance Policy Processing
- Reconciliation of data
- Confirmations of the status clearance of insurance premium payments
- Application processing
- Scanning & Indexing
- Claims management
- MIS & Query resolution
- Cross sale
- Collections
- Welcome calling
- Loan
- Complaint handling
- Backoffice
- Travel Booking
- Complaints
- Welcome calling
- Retail
- PAN Card processing
- TB Treatment/voucher process
- Child welfare
