Rajalakshmi Vijay

Chief Executive Officer

Raji is a management professional from ISB with international immersions at Northwestern Kellogg and Wharton She is a rank holding Chartered Accountant with work experience in Flipkart, Tata Motors, GE, Etisalat DB and Airtel prior to Altruist. She has 32 years of experience and expertise in handling large operations relating to customer experience and service delivery. She has been with Altruist for 4 plus years. Raji bases her leadership tenets on what she terms ‘The Four Value Pillars’ – Delivering value through tech and touch, “Connect from the Heart” with all stakeholders, owning Self Development and Integrity & Simplicity.

Bridgette Nambiar

Head- HR, L&D, Transition

Bridgette brings in 27 years of experience in Operations, Training, Quality and HR with verticals like E-Commerce, BFSI and Telecom etc. On her career path she has been associated with The Oberoi Hotels, Motorola, Airtel, Axis Bank and Flipkart. Prior to joining Altruist she was associated with Flipkart where she had been working for the last 3 years. She is MA Litt. & has completed her MBA in Hospitality Management from e Oberoi Centre of Learning & Development (OCLD) – Delhi. She is certified for Lean and Six Sigma, and is a DISC certified counsellor &  coach.

Vishal Gurung

Chief Delivery Officer

Prior to joining Altruist, Vishal has worked with major brands like American Express, Reliance, Airtel & Pidilite. He has 23 years’ experience handling large operations spanning Customer Services, Operations Management, Project Management & Service Delivery. Vishal’s specialization is managing operations for Banking and NBFC business lines. He is Six Sigma certified, and believes in a deep dive approach.

Joydeep Ray

AVP – Head Financial Operations

Overall 17 + years of experience in BPO management  including Partner management, Operations, Quality Management, transition In leading Telecom Operations. He has been  for 3+ years in Altruist heading Financial operations, WFM & Invoicing. He is also a subject matter expect on  Data Analytics for Operations