You are not just another number at iConnectiva. We treat our first sale to you as the beginning of a long-term relationship. A key part of our business partnership is the post-sale support we provide – support that is tailored to your individual requirements. We provide fast and effective product support to meet your highest standards of reliability and availability.
Our specially trained technical support teams are highly skilled and multi-functional with expertise spanning our entire product portfolio. Our motto is to create customer delight by exceeding expectations.
Our easy-to-use Web-based trouble ticket system lets you report issues and access operation guides so you’ll have less loss of productivity. Along with enhancing communication and providing a quick resolution to any issue you encounter, we’ll also notify you of all updates so you can access them in real time.